Post by account_disabled on Nov 29, 2023 5:35:24 GMT -5
Likewise, clearly visible refund policies reassure visitors that they can be refunded if they are not satisfied with the product purchased. 9. User testimonials and reviews According to Zendesk research, 90% of consumers are influenced by online reviews . This is why showing testimonials and reviews from your customers is one of the best ways to give credibility to the website and to convince even the most skeptical users. The underlying principle is that of "social proof" according to which men, in making choices, are strongly.
influenced by what others do and by their Special Data opinions on the matter. Letting customers talk about your brand and products is the best way to generate social proof: Visitors will feel reassured when they see other people's experiences and opinions. Furthermore, a large number of reviews that speak well of the business are certainly real and credible proof of a positive reputation. Expert reviews are also fundamental. If you have authoritative partners collaborating with you, you can insert their logos on your website to give credibility to your work. Or if there are bloggers or magazines that have talked about your business you can mention them and link.
to them on your website 10. Easily accessible customer support Customer Service plays a very important role in the credibility of a website. Make sure that Customer Service information is always just a click away : If a user has a doubt or a problem, they will become even more impatient if they have to waste time looking for the support number on the site. In this regard, we recommend that you propose various alternatives such as live chat and ensure that Customer Service is always punctual and available. With small measures like those we have listed it is really possible to improve the credibility of your website and the way in which it is perceived by users.
influenced by what others do and by their Special Data opinions on the matter. Letting customers talk about your brand and products is the best way to generate social proof: Visitors will feel reassured when they see other people's experiences and opinions. Furthermore, a large number of reviews that speak well of the business are certainly real and credible proof of a positive reputation. Expert reviews are also fundamental. If you have authoritative partners collaborating with you, you can insert their logos on your website to give credibility to your work. Or if there are bloggers or magazines that have talked about your business you can mention them and link.
to them on your website 10. Easily accessible customer support Customer Service plays a very important role in the credibility of a website. Make sure that Customer Service information is always just a click away : If a user has a doubt or a problem, they will become even more impatient if they have to waste time looking for the support number on the site. In this regard, we recommend that you propose various alternatives such as live chat and ensure that Customer Service is always punctual and available. With small measures like those we have listed it is really possible to improve the credibility of your website and the way in which it is perceived by users.